Emoji Fails: Cross-platform miscommunication
Emoji are increasingly a part of text-based communication, but they don't quite have the universality of text; whereas text would be interpreted the same way in different fonts (well, mostly, and not including ALL CAPS), the same emoji as rendered in different operating systems may be interpreted very differently. The example above is perhaps the worst: the emoji standard calls for a "grinning face with smiling eyes," but each operating system is free to design their own graphic to represent that - and that's where the trouble begins. If an Android user sends this to an Apple recipient, the sender sent something they perceive as +4.3 on the happiness scale, but the receiver gets something they perceive as -1. That's a big difference, which is just begging to cause trouble! (And I think Apple is at fault here: that's no grin, that's a grimace at best.) This was studied by the GroupLens research team at the University of Minnesota. Their results make me want to make my own grinning-with-smiling-eyes face... but Apple-style.
[GroupLens, including image credit, via Gizmodo]
[GroupLens, including image credit, via Gizmodo]