Designed apart, put together...
This fantastic example comes from Will Yum on the Usability Forum: the fine-by-themselves ideas of minimal paper cups and a lever-activated water dispenser don't play nicely when put together. The cup totally collapses under the pressure needed to activate the lever! Products need to be designed with an eye to the overall system, the surrounding environment - no product is an island...
1 comment:
... if only they had another hand to push the lever he would have never died of dehydration.
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