Kiss-and-Fly - More time for what matters...
While traveling to Minnesota for Thanksgiving, my fiancee noticed a new sign at the San Francisco airport: Kiss & Fly. Before even learning the details, I could tell this was a good bit of user-centric design: people like to take a little extra time to drop off loved ones, but the hustle and bustle of the main airport dropoff lanes don't take too kindly to that kind of lollygagging. Hence, the Kiss & Fly area, which is removed from the lanes that need to keep moving but provides passengers immediate access to trams or shuttles. It's just like another airport innovation from a few years back - the "cell phone waiting lot." And just like Kiss & Fly, it speaks for itself!
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