
The obvious solution: put the menus behind the front-counter employees, like the vast majority of fast-food chains. However, since that probably involves more architectural rework cost than corporations like to write off for customers' comfort, the easier solution is a smaller but otherwise identical version of the menu laminated to the counter surface. That "identical" requirement is important - for the sake of avoiding frustration and maintaining fast-food efficiency, nobody wants customers searching for their choices all over again once they reach the hotseat!
Hi Dave
ReplyDeleteYou are absolutely right...discomfort resulting from exposure to ergonomic risk factors, such as static postures and repetitive motions, include decreased blood circulation, visual problems, headaches, and fatigue.